Our Esteemed Supply Chain

At KOSOOM, we execute well at every stage of the process, and our carefully managed supply chain system reflects the high level of efficiency that has ensured that Kosoom's quality lighting products reach your destination on time, every time.
Our commitment to quality is unwavering and each year the brand invests heavily in research and development and quality control. Coupled with the brand's "customer first" service attitude, kosoom is confident that every lighting fixture and every lighting solution will be ready to serve the needs of every customer.

Realize Your Ideas

 

 

We provide free lighting consulting and product guidance, from the beginning of the project lighting program planning to technical support during the product installation phase, we are involved in the entire project management, any challenges encountered in the project implementation, can get the best solution.

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LIGHTING BESPOKE

Together with the experts of our bespoke team in their own innovation lab, products can be designed to order. From idea to engineering, they will supply with speed and a deep understanding of the customer’s needs and requirements. You dream it and they will build it. Whether it’s someone’s vision, someone’s floorplan or someone’s desk space, we have a product which will enhance any area. At Regent Lighting, everything we do helps people see their world in a better light.

CUSTOM CATEGORY

Level 1: General customization

We adapt an existing standard light according to your wishes. Select products from our portfolio in a special color, cable configuration, special packaging or modified light performance of your choice.

Level 2: Customized parameters

We adapt an existing standard light according to your wishes. Select products from our portfolio in a special color, cable configuration, special packaging or modified light performance of your choice.

Level 3: OEM customization

We adapt an existing standard light according to your wishes. Select products from our portfolio in a special color, cable configuration, special packaging or modified light performance of your choice.

ABOUT CUSTOMIZATION

We illuminate your ideas

01.

Fast and efficient communication

Contact us via email or online communication, we will respond to you within 24 hours, record your needs and answer your confusion, usually online communication will get faster response.

02.

We use our expertise to realize your vision and needs

Currently, we have a highly qualified team in lighting technology, capable of responding to the needs of each project, advising and offering lighting solutions specially designed for commercial premises, offices, galleries, hotels, restaurants, etc.Upon receiving your requirements, our customization team evaluates the technical feasibility of your requests and ideas, formulating the optimal product customization plan. We cover every step from concept to manufacturing, production, delivery, and product installation. We possess a complete product manufacturing supply chain, along with our accredited independent Kosoom Lighting testing laboratory.

 

03.

Reliable after-sales service and quality assurance

During the execution of your project, we provide free technical guidance throughout the entire process, and we will provide the best solution for all kinds of adjustments you encounter. After the project is completed, we provide a 3-5 year free warranty for our lighting products and respond to your requests within 24 hours.

SEND US AN EMAIL

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FREQUENTLY ASKED QUESTIONS

About Customization Process?

Send us your custom requirements, we will discuss with our lighting engineers and communicate with you the details of the custom lighting, once the details of the two parties are communicated, we will produce samples and send them to you, if you are satisfied with the samples we made, we will arrange the factory to generate your custom order.

Warranty Time For Customized Products?

You can contact us about the warranty time of custom lamps, and we will answer for you.

CONTACT US

Phone: 039 515 6222
Email: [email protected]

Free standard shipping
on all orders.

Support forum
for over 24h

Address: Via Talamoni, 6, 20861 Brugherio MB, Italy
H76R+HQ Brugherio Province of Monza and Briansa, Italy

Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.