FAQ
Them kev
1. Daim npav rho nyiaj.
2 PayPal
3. Bank Card
4. Tus kheej tuaj tos cov khoom (peb nyob ze Milan, Ltalis, nyem saib peb qhov chaw)
Yog tias koj muaj teeb meem nrog koj cov nyiaj them poob haujlwm, thov hu rau peb ntawm [email tiv thaiv] los yog +39 3400054590. Peb cov neeg siv khoom yuav muab kev pab zoo tshaj rau koj.
Cov nqi suav nrog VAT tshwj tsis yog qhia lwm yam.
Rov qab txoj cai
Txhawm rau ua tiav cov khoom hloov pauv raws li kev lees paub koj yuav tsum tshaj tawm lub hom phiaj los siv nws rau email [email tiv thaiv] qhia tus lej ntawm daim ntawv xaj khoom thiab tus lej ntawm cov khoom tsis raug. Tom qab ntawd ib zaug koj tau txais kev tso cai kom muaj peev xwm ua tau qhov rov qab tuaj yeem xa cov khoom hauv nws qhov ntim thawj zaug thiab qhov qub yog muaj nyob rau hauv 'lwm lub thawv uas tiv thaiv cov khoom ntim thawj. Yog tias cov khoom hloov pauv tsis muaj lawm koj yuav raug hloov nrog cov khoom zoo sib xws / txhim kho.
Koj tuaj yeem xa daim ntawv tshaj tawm nrog koj cov ntaub ntawv xaj xaj (SKU code, DDT tus lej thiab tus lej xaj) nrog cov duab ntawm cov khoom puas rau [email tiv thaiv] hauv 14 hnub tom qab tau txais cov khoom. Lawv yuav xa tag nrho cov lus qhia tsim nyog rau koj los hloov cov khoom.
Koj tuaj yeem xa daim ntawv tshaj tawm nrog koj daim ntawv xaj xaj (SKU code, DDT tus lej, thiab tus lej xaj) txuas cov duab ntawm cov khoom xa mus rau email [email tiv thaiv] hauv 14 hnub tom qab tau txais cov khoom. Lawv yuav xa tag nrho cov lus qhia tsim nyog rau koj los hloov koj daim ntawv xaj.
kev txiav txim
Txhawm rau xaj cov khoom, tsuas yog muab tso rau hauv lub tawb nqa khoom siv lub pob "Ntxiv" pom nyob ib sab ntawm qhov xav tau kom muaj nuj nqis. Thaum lub tawb nqa khoom qhib koj tuaj yeem tshuaj xyuas lossis kho cov npe ntawm cov khoom nkag. Txuas ntxiv mus rau kev txiav tawm koj tuaj yeem teeb qhov chaw nyob xa khoom, txoj kev them nyiaj thiab cov ntaub ntawv ntxiv. Tom qab lees paub qhov kev txiav txim koj yuav tau txais email uas muaj cov ntsiab lus ntawm cov khoom thov.
Rau kev txiav txim ntau dua lossis yog tias koj twb paub cov khoom lag luam, koj tuaj yeem siv Quick Order function. Ntawm nplooj ntawv koj tuaj yeem xa cov ntaub ntawv ntawm cov khoom thiab ntau lossis nkag mus rau ntau yam SKUs hauv lub rooj. Qhov kev txiav txim yeej ib txwm xaus los ntawm kev kos tawm
Peb feem ntau xa tuaj tsis pub dhau 24-48 teev thiab cov khoom tuaj yeem txiav txim tau nyob hauv Tshuag!
Thaum paub meej, qhov kev txiav txim tsuas yog hloov tau los ntawm kev txhawb nqa. Sau ntawv rau peb ntawm kev sib tham, hu rau 03-951-56222 lossis xa email rau [email tiv thaiv] qhia tus lej xaj.
Yog lawm, koj tsuas tuaj yeem thim koj qhov kev txiav txim yog tias nws tsis tau ua tiav los ntawm courier. Koj yuav tau txais cov nyiaj rov qab (hauv 7 hnub) raws li txoj kev them nyiaj xaiv thaum xaj. Sau rau peb ntawm kev sib tham, hu rau +39 3400054590 lossis email [email tiv thaiv] thiab hais tus lej xaj
thauj
Kev xa khoom yog tsim los ntawm cov neeg xa xov zoo tshaj plaws ntawm kev ua lag luam: (BRT, DHL, GLS). Kev xaiv ntawm courier yuav ua los ntawm Kosoom raws li hom khoom thiab qhov chaw xa khoom.
Thaum kos tawm, xaiv "Sau tus neeg" hauv Shipping (nyem mus saib qhov chaw ntawm peb lub tsev khaws khoom Italian) thiab koj tuaj yeem sau koj qhov kev txiav txim los ntawm peb. Thaum koj tau txais kev pom zoo ntawm koj daim ntawv xaj, koj tuaj yeem sau tau txij hnub Monday txog Friday thaum 9.00 txog 18.00.
Kev xa khoom xa tuaj thoob tebchaws Ltalis, tus nqi thauj khoom rau lwm thaj chaw lossis lub tebchaws sab nraud Ltalis raug them raws li qhov xwm txheej tiag tiag.
Hmoov tsis nws yog tsis tau. Thaum cov khoom xa tuaj, koj yuav tau txais email nrog kev taug qab ntawm koj qhov kev txiav txim los saib xyuas qhov tuaj txog ntawm cov khoom.
Yog lawm, thov kev txhawb nqa ntawm kev sib tham, xov tooj lossis email kom tau txais txiaj ntsig ntawm qhov kev xaiv tso nyiaj
Yog tias koj cov xaj xaj xa tuaj tab sis koj tsis nyob, qhov kev xa khoom tshiab yuav raug sim rau hnub ua haujlwm tom ntej.
Kev xa khoom ib txwm muaj txij hnub Monday txog Friday, cov neeg xa khoom tsis xa lossis sau rau hnub Saturday thiab hnub so haujlwm.
Tso cai rau koj muag cov khoom rau koj cov neeg siv khoom yam tsis muaj lawv ncaj qha hauv Tshuag, koj tuaj yeem xaiv seb yuav xa khoom tsis qhia npe lossis hauv koj lub npe
Koj puas xav tau kev pab ntxiv?
Xa mus rau Tebchaws Meskas
TIV THAIV XOV XWM
Koj puas muaj lus nug txog peb yuav pab tau koj lub tuam txhab li cas? Xa email rau peb thiab peb yuav tau txais kev sib cuag sai sai.
UA TSAUG RAU...
Peb cov xov xwm kawg
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